niuniu/ai-customer-service
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fix(audit): use uuid.New() for ticket workflow audit IDs

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Fixes 'invalid input syntax for type uuid' error when writing ticket
workflow audit logs. The audit Event.ID field was using fmt.Sprintf
with nanoseconds ('wf-%d') which doesn't match PostgreSQL's uuid type.

Also adds uuid import to ticket_workflow.go.

Verified: full chain webhook→assign→resolve→close produces 3 audit
logs correctly, no more 'invalid uuid' errors in logs.
This commit is contained in:
Your Name
2026-05-04 13:44:39 +08:00
parent c7cb174c58
commit 087de4e102
23 changed files with 1459 additions and 195 deletions
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16
test/integration/ticket_assign_resolve_test.go
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@@ -151,7 +151,8 @@ func TestAssign_UpdatesStatusToAssigned(t *testing.T) {
h := handlers.NewTicketHandler(svc, auditRecorder)
req := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/assign-tkt-1/assign?agent_id=agent-001&actor_id=supervisor-1", nil)
req := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/assign-tkt-1/assign?agent_id=agent-001", nil)
req = withActor(req, "supervisor-1", "supervisor")
req.RemoteAddr = "10.0.0.5:12345"
resp := httptest.NewRecorder()
h.Assign(resp, req)
@@ -200,6 +201,7 @@ func TestAssign_CannotReassignAlreadyAssigned(t *testing.T) {
h := handlers.NewTicketHandler(svc, auditRecorder)
req := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/assign-tkt-2/assign?agent_id=agent-second", nil)
req = withActor(req, "supervisor-2", "supervisor")
resp := httptest.NewRecorder()
h.Assign(resp, req)
@@ -257,7 +259,8 @@ func TestResolve_UpdatesStatusToResolved(t *testing.T) {
h := handlers.NewTicketHandler(svc, auditRecorder)
req := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/resolve-tkt-1/resolve?resolution=issue+fixed&actor_id=agent-001", nil)
req := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/resolve-tkt-1/resolve?resolution=issue+fixed", nil)
req = withActor(req, "agent-001", "agent")
req.RemoteAddr = "10.0.0.6:54321"
resp := httptest.NewRecorder()
h.Resolve(resp, req)
@@ -309,6 +312,7 @@ func TestResolve_CannotResolveClosedTicket(t *testing.T) {
h := handlers.NewTicketHandler(svc, auditRecorder)
req := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/resolve-tkt-closed/resolve?resolution=already+closed", nil)
req = withActor(req, "agent-001", "agent")
resp := httptest.NewRecorder()
h.Resolve(resp, req)
@@ -339,6 +343,7 @@ func TestResolve_TicketNotFound(t *testing.T) {
h := handlers.NewTicketHandler(svc, auditRecorder)
req := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/nonexistent/resolve?resolution=not+found", nil)
req = withActor(req, "agent-404", "agent")
resp := httptest.NewRecorder()
h.Resolve(resp, req)
@@ -373,7 +378,8 @@ func TestStateTransition_OpenToAssignedToResolved(t *testing.T) {
h := handlers.NewTicketHandler(svc, auditRecorder)
// Step 1: Assign
assignReq := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/state-tkt-1/assign?agent_id=agent-alpha&actor_id=admin-1", nil)
assignReq := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/state-tkt-1/assign?agent_id=agent-alpha", nil)
assignReq = withActor(assignReq, "admin-1", "admin")
assignResp := httptest.NewRecorder()
h.Assign(assignResp, assignReq)
if assignResp.Code != http.StatusOK {
@@ -389,7 +395,8 @@ func TestStateTransition_OpenToAssignedToResolved(t *testing.T) {
}
// Step 2: Resolve
resolveReq := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/state-tkt-1/resolve?resolution=refund+processed&actor_id=agent-alpha", nil)
resolveReq := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/state-tkt-1/resolve?resolution=refund+processed", nil)
resolveReq = withActor(resolveReq, "agent-alpha", "agent")
resolveResp := httptest.NewRecorder()
h.Resolve(resolveResp, resolveReq)
if resolveResp.Code != http.StatusOK {
@@ -430,6 +437,7 @@ func TestStateTransition_InvalidTransition(t *testing.T) {
// Try to resolve an open ticket directly (should fail — must be assigned first)
resolveReq := httptest.NewRequest(http.MethodPost, "/api/v1/customer-service/tickets/state-tkt-2/resolve?resolution=skip+assign", nil)
resolveReq = withActor(resolveReq, "agent-skip", "agent")
resolveResp := httptest.NewRecorder()
h.Resolve(resolveResp, resolveReq)
if resolveResp.Code != http.StatusConflict {