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fix(dialog): use uuid.New() for ticket and audit IDs

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- Replace fmt.Sprintf with sess.ID+nanotime that generated non-UUID strings
- ticket creation and audit logging now use github.com/google/uuid
- Fixes 500 error when webhook processes messages with PG store
- All 23/23 tests pass, verified Gate B end-to-end
This commit is contained in:
Your Name
2026-05-04 08:25:46 +08:00
parent e27b2e1551
commit 3427f65330
3 changed files with 10 additions and 3 deletions
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5
go.mod
View File

@@ -2,4 +2,7 @@ module github.com/bridge/ai-customer-service
go 1.22
require github.com/lib/pq v1.10.9
require (
github.com/google/uuid v1.6.0
github.com/lib/pq v1.10.9
)

2
go.sum
View File

@@ -1,2 +1,4 @@
github.com/google/uuid v1.6.0 h1:NIvaJDMOsjHA8n1jAhLSgzrAzy1Hgr+hNrb57e+94F0=
github.com/google/uuid v1.6.0/go.mod h1:TIyPZe4MgqvfeYDBFedMoGGpEw/LqOeaOT+nhxU+yHo=
github.com/lib/pq v1.10.9 h1:YXG7RB+JIjhP29X+OtkiDnYaXQwpS4JEWq7dtCCRUEw=
github.com/lib/pq v1.10.9/go.mod h1:AlVN5x4E4T544tWzH6hKfbfQvm3HdbOxrmggDNAPY9o=

6
internal/service/dialog/service.go
View File

@@ -5,6 +5,8 @@ import (
"fmt"
"time"
"github.com/google/uuid"
"github.com/bridge/ai-customer-service/internal/domain/audit"
intentdomain "github.com/bridge/ai-customer-service/internal/domain/intent"
"github.com/bridge/ai-customer-service/internal/domain/message"
@@ -110,7 +112,7 @@ func (s *Service) Process(ctx context.Context, msg *message.UnifiedMessage) (*Re
sess.Status = session.StatusHandoff
replyText = "已为您转人工客服，请稍候，我们会尽快处理。"
if s.tickets != nil {
ticketID = fmt.Sprintf("%s-%d", sess.ID, now.UnixNano())
ticketID = uuid.New().String()
ticketPriority := ticket.Priority(handoffDecision.Priority)
if ticketPriority == "" {
ticketPriority = ticket.PriorityP2
@@ -136,7 +138,7 @@ func (s *Service) Process(ctx context.Context, msg *message.UnifiedMessage) (*Re
if ticketID != "" {
auditPayload["ticket_id"] = ticketID
}
if err := s.audits.Add(ctx, audit.Event{ID: fmt.Sprintf("%s-%d", sess.ID, now.UnixNano()), SessionID: sess.ID, Type: "message_processed", Action: "process", Channel: msg.Channel, OpenID: msg.OpenID, ActorID: msg.OpenID, Payload: auditPayload, CreatedAt: now}); err != nil {
if err := s.audits.Add(ctx, audit.Event{ID: uuid.New().String(), SessionID: sess.ID, Type: "message_processed", Action: "process", Channel: msg.Channel, OpenID: msg.OpenID, ActorID: msg.OpenID, Payload: auditPayload, CreatedAt: now}); err != nil {
return nil, err
}