3 Commits

Author SHA1 Message Date
Your Name
9319583ee3 docs: sync review reports, runbooks, and checklists 2026-05-11 12:19:15 +08:00
Your Name
6c3474e23b feat(ai-customer-service): add gate readiness verification and handoff docs 2026-05-06 09:39:33 +08:00
Your Name
c7cb174c58 docs: deliver DO-P1-1 monitoring + DO-P1-2 runbook
DO-P1-1: MONITORING_ALERTING.md
- 8 monitoring coverage items (5xx/reject/handoff/ticket/audit/DB/ready/live)
- K8s liveness/readiness probe config
- Prometheus metrics exposure spec
- Alert thresholds (Prometheus AlertManager YAML)
- Self-healing strategy table

DO-P1-2: RUNBOOK.md
- Pre-flight deployment checklist
- Startup failure troubleshooting (6 scenarios)
- Migration failure troubleshooting
- DB unavailable behavior (production fail-fast)
- Webhook auth debugging guide
- Full rollback procedure (v1.1.0 → v1.0.0)
- 60s health diagnostic script

Gate B now: 6/6 complete 
2026-05-04 09:41:56 +08:00