cf46b27610
P0-1 (limits.go): Allow()方法改为全程使用写锁保护counters map读写，避免RLock写入时的data race P0-2 (ticket_workflow.go+ticket_handler.go): Assign/Resolve/Close操作先查询ticket存在性和状态，返回明确的CS_TICKET_4001/CS_TKT_4002/CS_TICKET_4092/CS_TICKET_4093错误码，handler根据错误前缀路由HTTP状态码 P1-1 (ticket_store.go): 移除GetStats中3处手动rows.Close()，只保留defer Close()
76 lines
2.1 KiB
Go
76 lines
2.1 KiB
Go
package memory
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import (
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"context"
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"fmt"
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"time"
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"github.com/bridge/ai-customer-service/internal/domain/ticket"
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)
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func (s *TicketStore) ListOpen(_ context.Context, limit int) ([]ticket.Ticket, error) {
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s.mu.RLock()
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defer s.mu.RUnlock()
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if limit <= 0 || limit > len(s.tickets) {
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limit = len(s.tickets)
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}
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items := make([]ticket.Ticket, 0, limit)
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for _, item := range s.tickets {
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if item.Status == ticket.StatusOpen || item.Status == ticket.StatusAssigned || item.Status == ticket.StatusProcessing {
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items = append(items, item)
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if len(items) == limit {
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break
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}
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}
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}
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return items, nil
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}
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func (s *TicketStore) Assign(_ context.Context, ticketID, agentID, _, _ string, now time.Time) error {
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s.mu.Lock()
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defer s.mu.Unlock()
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for i := range s.tickets {
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if s.tickets[i].ID == ticketID && s.tickets[i].Status == ticket.StatusOpen {
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s.tickets[i].AssignedTo = agentID
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s.tickets[i].Status = ticket.StatusAssigned
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s.tickets[i].UpdatedAt = now
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return nil
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}
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}
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return fmt.Errorf("ticket not assignable")
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}
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func (s *TicketStore) Resolve(_ context.Context, ticketID, resolution, _, _ string, now time.Time) error {
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s.mu.Lock()
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defer s.mu.Unlock()
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for i := range s.tickets {
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if s.tickets[i].ID == ticketID {
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resolvedAt := now
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s.tickets[i].Resolution = resolution
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s.tickets[i].Status = ticket.StatusResolved
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s.tickets[i].ResolvedAt = &resolvedAt
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s.tickets[i].UpdatedAt = now
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return nil
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}
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}
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return fmt.Errorf("ticket not resolvable")
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}
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func (s *TicketStore) Close(_ context.Context, ticketID, resolution, _, _ string, now time.Time) error {
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s.mu.Lock()
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defer s.mu.Unlock()
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for i := range s.tickets {
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if s.tickets[i].ID == ticketID && (s.tickets[i].Status == ticket.StatusResolved || s.tickets[i].Status == ticket.StatusAssigned || s.tickets[i].Status == ticket.StatusProcessing) {
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resolvedAt := now
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s.tickets[i].Resolution = resolution
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s.tickets[i].Status = ticket.StatusClosed
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if s.tickets[i].ResolvedAt == nil {
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s.tickets[i].ResolvedAt = &resolvedAt
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}
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s.tickets[i].UpdatedAt = now
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return nil
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}
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}
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return fmt.Errorf("ticket not closable")
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}
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